Privacy Policy – The Bill Detective

Last updated: December 2025

The Bill Detective (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit https://www.thebilldetective.com.

Who We Are

The Bill Detective provides information and support services to help individuals better understand and potentially reduce household bills. We may receive commission for referrals made to third-party providers.

What Data We Collect

We may collect and process the following personal data:

Name

Email address

Telephone number

Any information you voluntarily submit via our forms

Technical data such as IP address, browser type and device information


How We Collect Your Data;

When you fill in a form on our website

When you request information or access to videos or resources

When you contact us directly

Through cookies and analytics tools


Why We Use Your Data

We use your personal data to;

Provide access to requested content

Contact you regarding your enquiry

Share relevant information about our services

Improve our website and user experience

Comply with legal and regulatory obligations


Legal Basis for Processing; We process personal data under the following legal bases:

Consent (where you opt in)

Legitimate interests (to provide our services)

Legal obligation


How We Store and Protect Your Data

Your data is stored securely using appropriate technical and organisational measures. We only retain personal data for as long as necessary to fulfil its purpose or comply with legal requirements.


Sharing Your Data

We may share your data with trusted third parties such as:

Email and CRM service providers

Analytics providers

Utility or service partners (where you have requested information)

We never sell your personal data.


Your Rights

Under UK GDPR, you have the right to:

Access your data

Request correction or deletion

Withdraw consent at any time

Object to processing

Lodge a complaint with the Information Commissioner’s Office (ICO)


Contact

If you have any questions about this policy or your data, contact:

📧 [email protected]